1. Given the facts of this case, should John have been discharged? Why or why not?
1. Given the facts of this case, should John have been discharged? Why or why not?
2. Should the sales representatives of AEM be held to a higher standard of personal conduct than sales representatives for other types of organizations? Explain.
3. Should management have considered John’s past work record before deciding on discharge? Explain.
“96% of our customers have reported a 90% and above score. You might want to place an order with us.”